You'll see a message if attendees haven't paid for their offline order yet. You can check in attendees with the Eventbrite Organizer mobile app. This confirms that the tickets on the order are valid and helps you track any payments you haven’t received.
Select Manage my events from your account menu and click on your event.Go to “Orders” (under “Manage Attendees”). Under order type, select “Offline Orders - Payment Not Received” and find the order you want to update.Click “Mark As Received”. Then, send the invoice to your attendee using your email account. Instead, use an in-house invoice creator or find one online, like this Free Invoice Generator. Select Manage my events from your account menu and click on your event.Click 'Payment Options' (under 'Payments & Tax').Click “Offline Options'. Check the box next to the methods you’ll accept during checkout and add instructions for attendees.Click “Save”.Įventbrite doesn't create and send an invoice to attendees when they select the 'Pay by invoice' option. If you're using PayPal, the fee is included in your monthly invoice. If you're using Eventbrite Payment Processing, the service fee is automatically deducted from your payout. You're responsible for generating invoices and collecting offline payments from your attendees.Įventbrite Payment Processing Fee - Since there's no payment taken online, there's no payment processing fee. Eventbrite Service Fee - The orders are placed through Eventbrite, so the Eventbrite service fee still applies. It's not possible to accept offline payments only.When you use offline payment methods, Eventbrite doesn't collect payment or send invoices on your behalf. Before you set up your payment options, set up paid ticket types for your event.An online payment option is required for every event.
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